Climate is a UK based company and complies with UK consumer law including the Distance Selling Regulations, our Terms and Conditions do not affect your statutory rights. Distance Selling Regulations give you the right to cancel an order and return any goods that may already have been dispatched, up to 7 days from receipt. Our Climate returns policy allows 21 days.

VAT (Value Added Tax).

Because we trade in the UK all prices on this site include VAT (Value Added Tax) at 20%. If you are shopping with us from outside the E.U. or a tax-exempt country such as the Channel Islands then this VAT does not apply. Our web site will automatically display all prices with the VAT deducted and you will be billed accordingly.

Credit/Debit Card Payments, Security and Privacy

We accept most major credit cards. Exchange rates around the world do vary all the time so payments made to Climate must always be in UK pounds (�) Sterling.

We can assure you that all your information is kept safe and secure, from your on-line shopping basket to the goods arriving at your front door. A secure SSL encryption protects all your details during the shopping process and we do not pass on or use them with any third parties, companies and marketing organisations. All the details required are needed for no other reason than to fully process your order.

For remote addresses and international orders, your telephone number may be forwarded on to our couriers, to ensure receipt of your goods.

We update our stock regularly and if an item is out of stock it will be displayed as such on the site. If there is a problem with availability we will contact you within 24 hours of the order being made, in which case you have a choice of waiting until it is in stock. In any case, orders are not processed unless we have the item in stock.

All Non United Kingdom Sales.

The customer will be liable for any additional customs or import tax or fees for any items purchased and required shipped to any country other than the United Kingdom.

Shipping and Postage Times.

Climate� Ski will endeavour to deliver any goods within the time scale specified. However, we will not be responsible for goods which do not reach the customer on time due to any adverse weather conditions, public or bank holidays or due to any delay at the hands of the courier service used.

We cannot quarantee any next-day delivery service. Any quarantees given are those provided by the postal or courier service and any complaints or claims should be directed to the company providing the service which has been selected.

We will not refund postage paid due to the late delivery of goods.

New Customers

Please note - we may ask new customers to use PayPal to pay for their first high value orders. We may also ask for this for orders that need to be sent to an alternative billing address (an address other than the card billing address).

We may e-mail you requesting that you re-order using PayPal under these circumstances.

Responsibilities

Winter snow sports such as skiing and snowboarding can be hazardous and at times may lead to serious injury. Competent and informed persons, who understand and accept the risks involved, must only use products used in these activities. Training in the proper use of equipment, techniques and safety measures in any of these activities is the responsibility of the user, who must assume responsibility for all risks and damages, which may arise from the use of such equipment.

Ski and Ski Boot Sales.

At Climate we believe that you should have the choice to buy your ski boots from us online. However we would urge you to research your chosen boot to ensure you end up with the correct size, shape, ability level etc. Email us at sales@climateski.com, we'll be only too happy to help.
All skis and bindings will be supplied unmounted. We will only mount skis if we also have one of your ski boots and all of your personal details and specifications. Climate recommends that you take your skis to a professional ski tech to be mounted, your local ski retailer should be able to help.

It is the responsibility of the buyer to ensure that all technical data and instructions provided with the product by the seller, is supplied to the end user.

Disclaimer for site usage and Copyright

Climate disclaims damages of any kind, compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties implied or otherwise relating to use of this site.
All pictures, material, code, intellectual property and descriptions are the property of Climate Ski Ltd and Export Technologies. It may not be copied or used without the express permission of these parties.